Frequently Asked Questions (FAQs)
Find solutions to your property-related concerns and make informed decisions with our comprehensive FAQ page.
What Services Do We Provide?
Lux & Co Property Management Services offer a range of services, including property maintenance, tenant screening and selection, rent collection, lease agreement management, and property marketing. For a detailed list of all services please visit our Property Management page.
Why Choose Lux & Co?
The benefits we provide are peace of mind knowing that your property is being well-managed, reduced stress and workload associated with managing your own property, and access to a professional and experienced team who can offer expertise and advice.
How Much Do Property Management Services Cost?
The cost of property management services depends on the services you require. We offer three affordable tiers of service. For more information please visit our pricing plans page.
How Do We Handle Repairs and Maintenance?
Lux & Co typically handle repairs and maintenance by having a network of trusted contractors who can be called upon to carry out any necessary work. If you have a preferred trusted and reliable contractor we may add them to our contacts for any emergency repairs your properties may require.
What is the Tenant Screening Process?
The tenant screening process involves conducting background and credit checks on prospective tenants to assess their suitability for the property. This includes verifying employment and rental history, conducting criminal and credit checks, and assessing their ability to pay rent. We will ensure that your properties are in good hands.
What Regions Do We Cover?
The areas we cover include England and Wales. We have an experienced team of professionals who are well-versed in managing properties in these areas and are committed to providing high-quality service to our clients.
What is Ground Rent and When are You Obligated to Pay it?
Ground rent refers to a regular payment made by a leaseholder to the freeholder or landlord of the property. It is typically an annual or periodic fee for the use of the land on which the property is situated. Leaseholders are obligated to pay ground rent as outlined in their lease agreement, usually at specified intervals as agreed upon in the contract.
What is Section 21?
A Section 21 Notice is a legal provision that allows landlords to regain possession of their property from an assured shorthold tenancy (AST) without providing a specific reason. It is typically used when a landlord wants to end a tenancy agreement after the fixed-term period has expired, or during a periodic tenancy. However, it is crucial to follow the correct procedures and serve the notice correctly to ensure its validity.
What is Section 8?
Section 8 is a legal provision that enables landlords to seek possession of their property due to specific grounds outlined in the Housing Act 1988. Section 8 requires landlords to provide a valid reason for seeking possession. There are various grounds for possession, including rent arrears, breach of tenancy agreement, anti-social behaviour, and more. It is essential for landlords to understand the specific grounds and adhere to the correct legal process when considering a Section 8 eviction.
What is Section 20 Consultation?
Section 20 Consultation is a legal requirement under the Landlord and Tenant Act 1985. It mandates that landlords must consult with leaseholders when planning major works or entering into long-term agreements, ensuring transparency, fairness, and giving leaseholders the opportunity to provide feedback and raise concerns about the proposed projects or agreements. This process aims to protect the rights and interests of leaseholders in property management decisions.
What is Rent to Rent?
Rent to Rent is a property management strategy where a tenant rents a property from a landlord and then subleases it to other tenants. This arrangement allows the tenant to generate income by effectively managing and subletting the property.
How is Your Data Protected in Accordance with the GDPR?
For detailed information on how we handle and protect your data, please refer to our comprehensive Privacy Policy.
How Do We Handle Rental Property Vacancies?
At Lux & Co, we actively market vacant rental properties through various channels, such as online listings, signage, and advertising. They handle inquiries, conduct property showings, screen prospective tenants, and facilitate lease signings to minimize vacancy periods.
How Can I Set an Appropriate Value For My Rent?
At Lux & Co, We have expertise in market analysis and can assist property owners in determining competitive rental rates. They consider factors such as location, property features, market demand, and comparable rental properties to recommend appropriate rental rates.