Handling of Repairs and Maintenance
All the important information on how to report and handle any damages or issues that may arise during your tenancy
By following these guidelines, you can help us to ensure that your property is always in the best possible condition.
Avoiding Potential Risks:
If you encounter an issue with your rental property, it’s important to report it to us as soon as possible. This can help to prevent any potential risks or hazards from worsening, which could put you or your family at risk. Additionally, delaying the reporting of an issue could lead to a minor repair turning into a bigger problem, which could end up costing more money in the long run. If you’re renting a property, reporting issues promptly can also help protect your security deposit.
Using Our Trusted Contractors:
It’s important to remember that if you’re renting a property, you should not contact a contractor yourself. At Lux & Co, we have contacts with a team of trusted contractors that we work with to ensure that any necessary repairs are made to the property. This helps to ensure that any repairs are made to the highest standards and are completed in a timely and efficient manner.
Providing Detailed Information:
When you report an issue to us, it’s important to provide as much detailed information as possible. This includes the exact location of the issue, a description of the problem, and any relevant photos or videos. This can help us determine the best course of action to address the issue and ensure that it’s resolved quickly and effectively.
In summary, reporting problems promptly and effectively is essential to ensuring that any issues with a property are addressed in a timely and efficient manner. By reporting any issues to us as soon as possible, you can help to prevent potential risks and hazards from worsening, protect your investment, and ensure that your property remains in good condition.
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